Employee Relations Specialist

One position available

Start Date: ASAP

Here’s an employment opportunity that would let you join and grow within a people-aligned, customer-focused industry.

We are a growing Bacolod-based KPO that specialises in Administration, Sales & Support, Marketing, and Web Development.

You will be supported by a great working environment, leading benefits, and an opportunity to meet your career goals. You will be able to apply your focus and innovative thinking to this role. This is an opportunity to grow your career quickly.

Duties & Responsibilities

Check and oversee all disciplinary and legal administrative processes, including proper documentation and schedules, ensuring proper handling and resolution in accordance with company policies and labor regulations.
Discuss enforced legal agreements during contract discussions. 
Monitor and update tracking systems for legal and compliance actions.
Address employee inquiries and concerns related to legal and compliance issues.
Liaise with the company’s legal counsel for any legal concerns.
Conduct HR-initiated coaching and manage exit discussions, including any outstanding bond liabilities.
Handle small claims cases, including calculating claims and overseeing the filing process.
Prepare and lead management review meetings (MRM) to address legal and compliance-related matters and elicit legal insights.
Represent the company in NLRC SEnA and other legal or court hearings, when required.

Requirements & Qualifications:

Must hold a Bachelor’s Degree in Psychology, Business Administration (major in HR Management), or a related field.
Juris Doctor graduates or undergraduates are preferred but not required.
Minimum of one (1) year of experience in Employee Relations.
Experience in HR within a BPO environment is an advantage but not mandatory.
Excellent oral and written communication skills in English.
Strong knowledge of labor laws and regulations, including compliance with the Department of Labor and Employment (DOLE)’s Department Orders/General Labor Standards.
Critical thinking skills, especially in resolving employee relations issues.
Strong organizational and multitasking abilities with attention to detail.
Excellent interpersonal skills to collaborate effectively with various teams and individuals.
Proficiency in drafting and reviewing documents such as Notices to Explain, Notices of Decision, and Return to Work Orders.
Experience in preparing documents and attending administrative hearings, including cases related to DOLE and NLRC.

APPLY NOW

Pathcutters Phils. Inc. is dedicated to employing and growing teams of business professionals within the Philippines. Our fast growing team of business professionals work with overseas clients, offering alternative methods of support services for offshore companies looking to expand their teams.

Pathcutters Phils. Inc. is a subsidiary of Online Specialists Pty Ltd, a well established online marketing and outsourcing company based in Brisbane, Australia, and includes local ownership within Bacolod, Philippines. Online Specialists recently celebrated its 9th year anniversary continuing to work with clients and teams across 27 countries globally including Australia, America, UK, Spain, India, Bangladesh and Philippines.

Working with Pathcutters Phils. Inc. is an exciting opportunity to be a part of a fast growing team of business professionals. Every team member feels valued within our business and are more than just a number, where individual contributions are encouraged, recognised and appreciated. We are about working together as a team, irrespective of whatever level you are within the business.

We understand a T.E.A.M. is where:

Together
Everybody
Achieves
More

Job satisfaction is paramount for every team member with a broad offering of constant and ongoing up skilling across multiple disciplines. This allows every team member to grow professionally which in turn creates stronger skill sets in the most up to date online techniques.

We offer a friendly and professional environment, where you offer a strong level of support for every client. Every team member within our organisation has a passion to learn with our strong culture of support, allowing individuals to constantly grow in their roles. Join our team and you will be a part of the BPO revolution, where you will play an important role in connecting people locally with overseas clients.

Pathcutters Philippines Inc.
MNC Building, CL Montelibano Drive Brgy. Villamonte Bacolod City 6100 Philippines
034 431 1636